Delete Account

1. Delete in the app

1. Open JW Habits and go to your Profile.
2. Tap the gear icon to open account settings.
3. Select Delete Account and confirm the deletion.

Labels may differ by language, platform, or app version. If you cannot access this option, use the email request below.

2. Request deletion by email

You can request deletion without reinstalling the app or signing in to this website.

Email a deletion request

Email info@setupfast.net with the subject “JW Habits account deletion”. Where possible, send it from the address registered to your account. If you no longer have access to that address, tell us so we can arrange an appropriate identity check.

Do not send your password, payment card details, or an identity document unless we explain why specific additional verification is necessary. We generally respond within one month. If a legally permitted extension is needed, we explain the reason within that first month.

3. Data covered by account deletion

The deletion request covers your optional account and associated online data, including:

• Authentication account and profile, including display name, username, avatar, bio, and favorite Bible text.
• Friendships and friend requests.
• Feed events, reactions, challenge invitations and participation.
• Account privacy settings and other associated social data.

Information that must be retained for a legal obligation or a necessary legal claim or security investigation is restricted to that purpose. Provider backup copies can remain until their backup cycle expires. We explain any applicable retention exception when handling your request.

4. Local entries, iCloud & subscriptions

Account deletion and subscription cancellation are separate. Cancel an active subscription through the Apple App Store or Google Play account used for purchase to stop future renewal.

Account deletion does not automatically delete habits, notes, experiences, or plans stored only on your device or in iCloud. Remove local entries in the app or through your device’s app-data controls. Manage iCloud copies and device backups separately in Apple or device settings; uninstalling alone may leave those copies in place.

RevenueCat subscription records and WinWinKit creator-code records use an app-specific customer identifier separate from the social account. The in-app social-account deletion action does not itself request deletion from these providers. Email us to request deletion of associated service records; we may need information to locate the relevant customer record. Do not send purchase tokens or passwords.

Store purchase records and legally required records held by Apple, Google, or service providers are subject to their own applicable retention requirements. Temporary reading-plan backend data expires separately as described in our Privacy Policy.